CD not recognized?

[mini_me]

I made a PC to mess about with in LOW times.  I did the Sanctuary start, when I entered the portal to the Grotto is sent me to the OOC DM area saying my CD key was not recognized?  This hasn't happened to me and my main PC never had this issue (though I did hardcore prelude).  I don't know if it has something tyo do with starting in Sanctuary or what.

Account: spiderman
Name: Benjamin Webb

[Kinslayer988]

Same computer?

[mini_me]

yup

[Paha]

What message exactly are you getting again?

[mini_me]

it sends me to the OOC DM area after I load to the server (grotto since I did sanctuary start I was fine in the start area), with the sign saying my CD key isn't recognized, I've never had this happen and only play on the same computer

[Howlando]

Find a DM IG or on IRC to help you with this problem.