Empty character vault [PROBLEM SOLVED]

[Haer Dalis 83]

My character vault is apparently empty. The Account is "Haer Dalis 83". I have restarted my pc, my router and waited for a server reset, to no avail. I have tried logging in with a different account name "Haer Darkness 83" and the character is there. I have tried creating a new character and as soon as I press play after creation the game simply shows me an empty screen with the mouse pointer and crashes after a while. What could it be?

EDIT: Nevermind, they are suddenly back.