Strangely, the EFU launcher has not been properly installing HAKs and has been logging first time players in as "Player."
It can't log in anyone as a "player" as it still require you to actually log in. That is only on human hands and is at the players end.
The other factor is well in knowledge and is related to a matter we did at one point.
This is news to me....
The "Player" issue might be that due to an unfortunate NWN bug, you have to log-in twice with the launcher to change an account, otherwise it will use the most recent account activated (which is perhaps "Player" by default).
However, if the launcher isn't installing haks correctly that is a serious issue we'll need to resolve ASAP.
EFU launcher should be fully functional again.