WARNING - BIG POST
I thought a bit about how my perception changed and I tried to write a few points that I thought created Depth into the game-world...
One thing I'd point out is NPC support, Whether it is NPC supporting PCs or NPCs supporting/fighting other NPCs.
- Shadowshield Spellguard Agent dropping from invis.. and then invis'ing away (for lack of a better 'word') established a -fear- that you were really NEVER sure a -hit-, -crime- or whatever in upper sanctuary would be interrupted by these high-level badasses.
Bhast died around the time he refused to have the help of thes guys... Might say it is something to follow IG- but yes, just keeping the idea that an invisible Spellguard Agent with Shadowshield is lurking around.. in Upper Sanctuary puts fear in trying assassination in the district and on -any- big NPCs or PCs, in fact.
I liked NPC-support a lot, it gave a bigger depth to PCs and scared people more in trying to take them out because they were supported by X and X super-powers and you didn't want to offend these super-powers... It gave a new layer of influence... different from mechanical power. Examples?
- Baldev and the Great Shadow Death, You didn't want to attack him because there might be a chance that the Great Shadow Death be offended and ask for your head. The last few ambassadors that appeared... seemed to receive very little support from their leader either having Kobold butlers, bodyguards or help from the Great Shadow Death itself.
- Frum and ... hidden dude... when some people tried to take out Frum, something bad happened. Frum was extremely weak mechanically, but the NPCs that supported him gave him... some fear because you didn't know what their response would be.
- I remember Fawkes as being the guy acting as the intermediary for Bhast, and it was -kick-ass- to see, it gave fear because it seemed (even if he really wasnt) that Bhast would protect Fawkes and vice-versa. I really enjoyed seeing that relationship, even from afar.
- Wilks gaining the favor of the Red-smiles and having these NPCs help him out in the rebellion against the tiger-eyes... The mutiny.. etc..
- Suicide Bombers during the lower-chaos... Yet, we never saw -one- suicide bomber yet, and what happened to lower is pretty more hardcore. <_<
- During the take-over of the Canal-ward, most NPCs just followed the orders of the PCs and it ended up in a staring match with a few.. daring to attack. If some hardcore NPCs would have went suicide- bombed, etc...Or nervous Watch NPCs just making mistake and rushing into lower.. creating a huge fiasco. Leaving everything in the hands of PCs is fine, but having NPCs act out creates an unpredictability in victory or the event which is ... interesting!
I would say same with factions-- having NPC Watch, like a rugged veteran showing up to help out his mates in trouble (during PvP.. during missions... during speech or whatever), showing that the PCs have the support of the faction! - It just makes it more kickass for the PCs in that faction.
Seekers receiving help from other scouts or information from seeker-spies, etc if they are well liked in the faction... like a Seeker spy relaying information for them about something they heard... bad-dudes in the city say or do... Rumors being spread by these NPCs.. "Oh, I heard that Agrael Lothor acquired a Magic-chance ball, etc... I say him use it during XXX" .. Unpredictability.
Same with Spellguard receiving the backup of animatrons or other agents during certain situations...
Fear of the unknown is somewhat missing, everything in the city (NPC-wise and PC-wise) seems sort-of easy to kill or predictable in their response except for a few big names.
It's not totally gone, as Aleczumberzeil did have an entire army of Undead at his disposal, and it did give him a certain unpredictability, yet he's pretty much the only recent example that I can think of.
Most NPCs do not seem to wish to intervene in PC conflict and have a layed back attitude of solve it yourself. I find. Having these NPCs take side and making people strive to not gain mechanical power... but political power is -extremely- interesting.
I understand this non-intervention of NPCs is to make sure everything is fair and even-sided for everyone, but I believe it removed an interesting aspect of power...
Mechanical power is extremely predictable, but political power is not, hence it brings an "unknown" or "fear" factor back into the play.
...i.e. Helping out Gaesaric and Gaesaric tells you he will help you out in the future. Now you are no longer bob the merchant, you are bob the merchant under the protection of Gaesaric the bad-ass. Nina Sikara hiring people out of the blue to lay an ambush on PCs she has been hunting for crime X.
A long time ago, I remember a group of people going to slay the fledgling shadow-tribe upnorth as part of a DM quest, we did it. No survivors, the tribe got rebuild, and I was shit-scared that Etorix would try to find out who did it and send assassins or himself after us... nothing happened but a NPC-reaction would have been expected and normal, and I feel that this reaction is somewhat missing to people who are supported by NPCs at the moment.
...Maybe it is simply my perception that changed and there -never- were any NPC support in the form that I am talking about and I simply believed there was because I was new, but still- maybe I'm not!