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Not able to complete quest after crash

It was friday, after me and some other people (Eddie Fireheart, Leb Goodheart, and Ken Softstep) were finished with the troll quest and get the corresponding journal entry. We were about to talk to the npc, but then the server crashed. After it restarted, one of us tried again, but it didn't work. Not sure if a dm gave the quest reward to others in party, but I at last didn't get anything.

Is it possible to fix this?

If the server crashes before you can return the quest, then we can't really do anything about it :(

But the glory remains!