One of the biggest sources of stress for the DM team is when players spread half-truths, lies, whines, complaints, and general bitching amongst themselves after encountering what they perceive to be "DM spice" but often times is just standard monsters. We absolutely welcome criticism or comments politely directed towards us, but I am quite tired of of the very small minority of players who react to adversity or challenge in such an overwhelmingly negative way and spread this sort of stuff around.
EfU is provided free of charge. Thousands of dollars, thousands of man hours, very considerable sacrifices are being made by quite a few people to provide this resource to the player-base. It is not for everyone. MMORPGs provide an inexpensive way to engage in light RP, probably superior quests than we have, no major set-backs, no risk of PvP-perma-death, and the assurances of never having to deal with DM possessed monsters. If you prefer NWN, there are lots of servers out there with tiny death penalties that may be more to your liking. If that sort of play-style is what you prefer in a video game, I fully encourage you to go ahead and play that way somewhere else with no hard feelings at all.
EfU is a server with an emphasis on developing characterization, IC conflict between characters, telling stories, and generally striving for as many "awesome" moments as possible. Part of that means that the server should be challenging, exciting, and dangerous. It is, as far as I'm concerned, the DM's responsibility to give players a chance to turn their characters into heroic or amazing figures. It is our responsibility to make playing here exciting and dangerous.
Are we perfect? Absolutely not. Do we need player feedback when a mistake is made? Absolutely yes. We will never seek to punish people in an IC way for OOC reasons. None of us enjoy killing characters, or strive to do so. If it seems your death was unfair, asking to discuss the matter with a DM (politely) is wholly fine. It's those players who get hostile that I am losing patience for.
I could go into this more, but I don't think it's necessary. I'd just like to publicly say for the record that I am tired of whining in lieu of polite questions or feedback. I am tired of players who find the idea of death for their character to be something OOC scary and to be avoided at all costs, and whose reaction or impulse is to blame DMs when so often it's their own failures or weaknesses. If you find yourself disliking the DMs on this server, then please remember you are a guest and do everyone a favor and leave.
The vast majority of players out there I have nothing but <3 for. For every malcontent, there are fifty players who I only wish I had more time to help them with their goals and help them have fun. To those players, I salute you for your maturity and good taste as well as the respect you demonstrate for what we're trying to do. I and the rest of the DMs will continue to do our best to make EfU as vibrant and enjoyable as possible, and if you've an idea for how to improve that please do let us know.
I hope I don't come off as angry. I'm really not, it is just exasperating to me to see these occasional issues come up when really they shouldn't be an issue at all.